Shipping policy

We deliver to addresses in Germany, Austria and all other member states of the European Union, as well as to Monaco. All shipping costs listed below include legally applicable VAT.

1. Shipping Rates & Free Delivery

We strive to keep our shipping costs transparent and affordable. We charge a flat-rate shipping fee per order, regardless of the number of items.

Dispatch costs (inclusive of legally applicable VAT)

Destination Shipping Fee Free Delivery From
Germany 4,90 EUR 69,00 EUR
Austria, other EU countries and Monaco 9,90 EUR 99,00 EUR

2. Delivery Periods

Unless otherwise specified in the product description, your order will be delivered within the following periods, including processing time:

Destination Delivery time
Germany 2–4 working days
Austria, Belgium, Luxembourg, Netherlands 3–4 working days
Czech Republic, Denmark, France, Poland, Slovakia, Slovenia 3–5 working days
Italy, Sweden 3–6 working days
Croatia, Estonia, Hungary, Latvia, Lithuania, Monaco, Romania, Spain 4–6 working days
Ireland 5–6 working days
Bulgaria, Portugal 5–7 working days
Finland 5–8 working days
Greece, Malta 6–9 working days
Cyprus 7–9 working days

Delivery times are calculated from the conclusion of the contract (or from the date of payment instruction if advance payment is selected). Deliveries to islands and remote areas (e.g. the Azores, Madeira) may take longer.

Important Notes:

  • Deliveries are not made on Sundays or public holidays, including public holidays in the destination country.

  • We partner with DHL to ensure your package is handled safely and is fully trackable. Outside Germany, DHL hands your parcel over to its local delivery partner for the final delivery.

3. Combined Shipping

If you order multiple items with different delivery dates, we will bundle them into a single shipment to minimise environmental impact, unless a different agreement has been made. In this case, the delivery date for the entire order will be determined by the item with the longest delivery time.

4. Tracking Your Order

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress in real time.

5. Accepted Payment Options

  • Credit Card (Visa, Mastercard, American Express)
  • PayPal
  • Klarna
  • Apple Pay
  • Google Pay
  • Shop Pay

In case of questions, please contact us at the contact details mentioned in the Legal Notice.